Ialways cheer up immensely if an attack is particularly wounding because Ithink, well, if they attack one personally, it means they have not a singlepolitical argument left.
Duringthe Depression, or back when we were fighting Hitler, people didn''t have timeto sue a company if the coffee was too hot. There were urgent, pressingproblems. If you think you have it tough, read history books.
Insteadof suppressing conflicts, specific channels could be created to make thisconflict explicit, and specific methods could be set up by which the conflictis resolved.
The mostintense conflicts, if overcome, leave behind a sense of security and calmthat is not easily disturbed. It is just these intense conflicts and theirconflagration which are needed to produce valuable and lasting results.
A goodmanager doesn''t try to eliminate conflict; he tries to keep it from wastingthe energies of his people. If you''re the boss and your people fight youopenly when they think that you are wrong that''s healthy.